The Application Support Technician supports the geoscience community in the operational usage of geological, geophysical and relevant data environments. The role also has responsibility for software upgrades, testing/implementation and assisting with licence management. It provides secondary support to application installations, upgrades, patches etc (Linux primarily), managing the technical applications server and Engineering and Drilling applications when required.

This is an exciting opportunity for a candidate currently working as an Applications Analyst within the Oil & Gas industry who wishes to develop both their existing skills and develop their knowledge in new exciting areas of technology going forward.

Job Responsibilities:

• Contributing to a stable and reliable technical applications environment and providing added value services to the Subsurface, Exploration and Drilling & Completions groups in the UK / Europe businesses, focusing primarily on the G&G based applications - minimizing planned systems down-time in specific areas of responsibility
• Ensuring business requirements are understood and the services and projects are business aligned/sponsored and expectations are met;
• Contribute to Identifying opportunities for technology to improve the efficiency and effectiveness for the Subsurface, Exploration and Drilling & Completions groups in the UK / Europe businesses.
• Understand the developing requirements of the UK / Europe business and be responsive to change in support requirements, service delivery, and program of improvements.
• Provide technical application support for the asset-based technical teams in maximizing production and delivery of projects, improvements and services.
• Ensure that sanctioned and approved IS projects are managed using the Corporate IT Project Management Methodology with appropriately documented Project Charters, project plans, steering committee reviews and regular status reporting. Ensure the appropriate gate reviews are performed and an operational readiness assessment completed for material projects. Complete all projects on schedule, within budget and in accordance with the project objectives and scope. Ensure continuous improvement through post project reviews

• Degree in geoscience or IT related subject or equivalent
• ITIL Service Delivery
• Strong knowledge of operating systems such as Linux (Red Hat), UNIX and Windows.
• Strong knowledge of licence management using applications such as FlexNet Manager, FLexLM etc
• Strong working knowledge of Landmark's core geological and geophysical application including OpenWorks data environment
• Strong knowledge of application installations workflows
• Knowledge of and experience with support and data management for Petrel application and OpenSpirit
• Knowledge of and experience of supporting Petrosys mapping application
• Proven experience in supporting applications on both PC and UNIX platforms
• Good understanding of geoscience data types.
• Experience with GIS systems (e.g. ArcGIS MapInfo, NitroView)
• Experience with support call management/tracking system, preferably 'Remedy'.
• Knowledge of / experience with ITIL IT Service Management methodology.
• Excellent written and oral communication skills and confidence to interact with internal and external groups.
• Must have the ability to work independently, take initiative and maintain high levels of customer satisfaction, and high quality of service
• Practical experience in project management and project deliver

If you would like to discuss this opportunity please contact Lucy Ware on 07841215861 alternatively you can email her on lucy.ware@gts-geotech.com